SOOOOOOOOOOOO...I post on Thursday PM, at exactly 8:00 AM, Gayle Vaseman from Chase calls to apologize profusely and say my account is "almost" closed, as she only has a few questions left.
By 9:00 AM, Ms. Vaseman and the "few questions" have vanished, and Chase is giving me bulletins on the progress towards closing my account. They graciously decide to remove the penalties and service fees that resulted when PayPal dinged my account — even before I explained to them that I had filed a fraud report with PayPal, who is investigating the software company involved.
Chase now says that my account will be closed by this morning...as my "new customer service representative" says, "Don't take this the wrong way, Mr. Bane, but all of us here truly hope we NEVER hear your name again!"
THANK YOU (and you know who you are!). Without the help of the readers of this blog, these weasels would never have been bought to heel.
I'll keep you all informed as the the exact moment my account is officially "closed."