Sunday, November 14, 2010
What Can Be More Fun...
...on a cold, snowy Sunday than restoring software on one's iPhone? I'm going to upgrade the thing when I get the spare moments to go to the AT&T store...I'd love to do it online, but AT&T says that for "security reasons" they have to send the phone to a street address. Well, yeah, I have a street address, but no mail delivery. The hamster at AT&T Customer Service told me that was ridiculous, as everyone gets mail at their street address. I said that, in fact, I didn't, nor did any of my neighbors, but we all had a P.O. boxes in town. Sudden silence, because only AL QUAIDA has P.O. boxes.
"We can't send anything to a P.O. box," he said. Funny, I replied, you don't seem to have any trouble sending me my bill to my P.O. box. Changing gears, I suggested that he use UPS or Fed-Ex to send me my phone to the street address. "We don't do that," he said.
I was reminded that when I activated the phone at the Apple Store, we had to use the Apple Store address because AT&T refused to believe P.O. boxes exist. Then I had to go to your online AT&T account and change my billing address to the P.O. box.